When you think about tools for remote working and chatting online, one of the first names in your mind is Zoom. But its popularity has opened the door for cyber criminals. They’re using its name to steal sensitive data. Researchers have discovered at least six convincing-looking download sites. They’re not the real thing. They’re designed […]
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next …
7 Apps That Can Help You Improve Customer Experience in 2023 Read More »
You could be losing a full-time working week for every member of your team, thanks to the hassle of setting up video calls.
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. Let’s look at what are the most helpful VOIP features for small …
What Are the Most Helpful VoIP Features for Small Businesses? Read More »
Microsoft Teams has fast become one of THE most useful business tools for the way we work today. No matter where your people work from, they can communicate and collaborate quickly and reliably. But this remote way of working can also open the door to some MAJOR security issues. New research shows that nearly HALF of employees frequently share confidential …
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network. Here is a simple guide to follow for better endpoint protection. The number of endpoints a company has will …
Simple Guide to Follow for Better Endpoint Protection Read More »
Fake Flash messages are being used as a cover for a new ‘botnet’ campaign. If you use Google Chrome or Microsoft Edge you could be a target.
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Insider threats are getting more dangerous, let’s look at how to stop them. Because …
Insider Threats Are Getting More Dangerous! How to Stop Them Read More »
Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital. Let’s look at everything you need to know about Microsoft Viva sales. It’s important to capture customer orders, quotes, needs, and more. Lead and sales reporting help sales …
Everything You Need to Know About Microsoft Viva Sales Read More »
Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. Here is a checklist for better digital offboarding of employees. When an employee leaves a company, there is a process …
Checklist for Better Digital Offboarding of Employees Read More »
