Managed IT Services Raleigh - IT Support Raleigh NC
Managed IT Solutions cover far more than just troubleshooting and support tickets. At RCOR, we take full ownership of your IT requirements in real time to provide an expert standard of service – and professional-level management without the internal cost. We tailor our computer network specific services to the exact needs of your business, whether you’re a start-up or mid-size business, to achieve excellent results that suit your unique long term IT and data backup needs.
Why should you choose RCOR?
We’re specialists providing Managed IT Services in Raleigh NC, and that means we’re able to offer strategy consulting at an affordable rate for in-house hiring. As one of the best IT providers in the area, we’re a trusted information technology consulting partner for numerous businesses. Whether we act as an outsourced IT department, offer a customized service service or complement existing internal IT roles, we enhance functionality, reduce downtime, and improve processes as and when needed.
By hiring a specialized, trained team with cutting edge technology solutions that work within the managed IT services field; you can ensure the highest standard of service. From providing recommendations on software and hardware through to direct installs and ongoing maintenance, we do it all. From high-level strategy to day-to-day operations, there’s no part of your IT service we don’t cover with our all-inclusive service. We can help support cloud computing products like Microsoft 365 and are partnered with some of the best suppliers including Veeam for data backup and disaster recovery.
We provide support for all different industries including Construction, Engineering, Financial, and Legal Services.
IT Support Raleigh
Outsource or compliment your IT department in your business. Place you IT support in expert hands. Raleigh NC, Durham and the surrounding areas - we’ve got you covered.
Is your business being restricted by…
An IT Support services company that are reactive rather than proactive?
Some IT service companies wait for things to go wrong before fixing them. This causes both down-time and extra money spent on IT service. We take the proactive approach to technology services. This means most problems are fixed without you even knowing there was a problem. If you don’t have to call us that means we’re doing our job well and your up and running more!
A frustrating level of support which makes you waste time chasing support requests?
Do you get frustrated having to waste your time chasing up the status of a support call? Do you log calls and never hear back? Not with RCOR. We provide a convenient portal to see the status of your request all the way through the process to completion. If you have any questions or need immediate access to one of our knowledgeable, friendly technicians, use the dedicated help desk to receive IT support from a local Raleigh-Durham team.
An IT Support company who are failing to support you and are hindering your business?
Do you want to grow your business but are being restricted by clunky systems? Do you feel like your problems are not their top priority? Because we work differently to most IT support services companies by regular onsite visits and consistent reviews of your complete network, we will get to know your systems inside out, and will be able to resolve issues much more quickly. You will be more effective and happier.
Constantly being charged for going over your contracted support hours or being charged a hefty amount for a poor level of service?
At RCOR all of our support contracts are flat rate IT Support and come with both unlimited remote and onsite support. All IT related services are included. In addition to support, you receive new installs of computers and servers, projects (both planning and the work), cybersecurity tools and training, and much more. It’s all included. You will never have any nasty surprises for extra work carried out by us, which makes your budgeting much easier.
An unmotivated IT Computer Support company who do not meet with you regularly to discuss your business goals?
Some IT support business only care about adding your computer support contract to their bottom line. We are actively interested in your business and meet several times a year with you to discuss your growth plans so we can adapt your systems to meet your growing needs
Being constantly stressed by systems that keep failing?
There is nothing worse than being told an error has been fixed, only to find it hasn’t. Our technicians work meticulously to solve errors and we will always check back with you before closing any tickets.
Managed IT Services Raleigh Nc
When you choose RCOR to support your company’s needs and development, you embark on a journey that gives you:
Award Winning IT Support
Delivered by our expert, proactive, and friendly and team of technicians based in Raleigh-Durham via email, phone, and remote support systems.
Strategic Reviews
We sit down with you every six months to review your IT environment, our current performance, and any upcoming plans requiring IT services that you may have.
Cyber Security and Anti Virus
With RCOR, Cyber Security experts and continual 24/7/365 monitoring checks for any malware (viruses) on your network We also keep all of your external data safe on the cloud, giving you 360 degree protection.
Clear Pricing & Fixed Costs
Our fixed flat-rate pricing models give you the ability to rest easy, knowing there will be no scary surprises at the end of the month. We offer very good value for money IT Support.
Reducing Your Downtime
You will immediately receive improved reliability and powerful performance with our monitoring systems. They will keep an eye on your entire network 24/7/365 alerting us when an issue is detect. Security patching and maintenance will keep downtime to a minimum and all of your systems secure.
Unlimited Access
This is an all inclusive, flat rate IT support. There are no limits for accessing our technical team. We respond quickly to requests, resolve issues before you are aware of them and develop your systems to meet your business needs.
Stop wasting time and money on technology. Let’s get started
Are you ready to work with Raleigh's Award Winning IT company?
Let’s take the next step together!
Using the calendar below, pick a convenient date and just enter your details to arrange a no obligation phone call with me, Tim.
We will have a discussion about your business and how we can best help you.
Remember, there’s zero commitment at this stage. You’re just discussing the possibility of working with Raleigh-Durham’s award winning IT Support Provider.
I looking forward to talking with you.