What’s Included in Our Cybersecurity Services
Security Assessment & Roadmap
We baseline your controls against real risks: email exposure, identity hygiene, endpoint posture, and backup resilience. You’ll get a 12–24-month roadmap with prioritized fixes, RPO/RTO targets, and budget guidance, timed around Towne Center retail peaks and clinical calendars. We document dependencies, close quick wins first, and schedule change windows after hours—so improvements land smoothly for teams near Main Street, Avent Ferry, and the NC-55 Bypass.
Managed Detection & Response (MDR/XDR + SOC)
Our 24/7 analysts correlate endpoint, identity, and cloud telemetry to spot hands-on-keyboard attacks fast. We quarantine hosts, disable malicious sessions, and block indicators while preserving evidence. You’ll see human-readable summaries—not alert noise. Playbooks reflect Holly Springs realities: storm-related ISP blips, rush-hour windows, and lab shifts. The goal is clear—detect earlier, respond faster, and contain threats before they interrupt care, pick/pack, or front-of-house operations.
Endpoint & Server Protection (EDR/XDR)
We deploy EDR with behavioral rules to stop ransomware, credential theft, and living-off-the-land techniques. Policies differ for clinics, labs, and office endpoints; servers get stricter controls, application allow-listing, and rollback where supported. We manage patches, device isolation, and post-incident forensics, then tune rules from real detections—not guesswork. Result: fewer infections, faster cleanup, and consistent posture from reception laptops to line-of-business servers.
Identity & Access Security (MFA, SSO, Conditional Access)
Identity is your new perimeter. We enforce MFA everywhere, apply Conditional Access by risk and location, standardize least-privilege roles, and enable SSO for approved apps. Device compliance gates sensitive data; privileged roles get just-in-time elevation with immutable logs. Staff move between Main Street, Green Oaks Pkwy, Sunset Lake Rd, and home—without shared passwords or unsafe workarounds that invite breaches.
Email, Web & Awareness Defense
We layer advanced email filtering, DMARC/DKIM/SPF, and safe-link/safe-attachment policies to blunt phishing and malware. DNS and web filtering block command-and-control and typosquats. Quarterly, we run Holly-Springs-themed simulations and short trainings so people recognize local lures (delivery notices, clinic reminders, Towne Center promos). Over time, click-rates drop, report-rates rise, and attackers move on.
Ransomware Resilience: Backup, DR & Zero-Trust Recovery
Backups only matter if they restore fast. We implement immutable copies, off-site replicas, and workload-specific runbooks. Regular restore tests validate whole systems—not just files—and prioritize what your team needs first. We separate backup credentials, monitor deletion attempts, and pre-stage alternate access if Microsoft 365 or identity is down. When a spike hits near NC-55 or NC-540, recovery is a drill—not a gamble.
