Managing your business technology shouldn’t keep you up at night, but with so many types of managed services available, it can certainly get a little complicated.
Today’s companies face an average of 4,000 cyber attacks per day, while juggling dozens of essential systems and applications. Your team needs to stay productive and secure, but building an in-house IT department can strain your budget and resources.
This guide explores the 10 most impactful types of managed services that can transform your operations. You’ll discover how to choose the right solutions for your needs, from network management and cybersecurity to cloud services and strategic IT consulting. Whether you’re looking to reduce costs, improve security, or accelerate growth, we’ll show you how managed services can give your business a competitive edge.
- Outsourcing network management reduces downtime and provides access to expert support.
- Cloud services optimization cuts costs while ensuring data security and availability.
- 24/7 cybersecurity monitoring protects against evolving threats and ensures compliance.
- AI-powered help desk support increases employee productivity and reduces response times.
#1 Network & Infrastructure Management
If your network isn’t working, nothing else in your business will either: it’s simple math. Network & infrastructure management covers everything from monitoring network performance to maintaining servers, switches, and connectivity.
In fact, did you know that nearly 70% of IT leaders are planning to invest in Network-as-a-Service, and 88% prefer to outsource end-to-end network management to a single, trusted partner?
The answer is to work with a managed service provider, so you can gain access to experts who ensure your systems do their work, minimizing downtime, and quickly resolving any issues that may show up. This is a type of managed service that you need to count on secure, high-performing networks to support daily activities and growth.
#2 Cloud Services Management
Not being in the cloud means missing out on countless competitive and productivity advantages for your business. However, the cloud can come with surprises that can cause you headaches: cybercriminals.
A managed service provider handles cloud infrastructure, migration, security, and ongoing optimization. This ensures your data and applications are always available, secure, and cost-effective. Cloud management also includes monitoring usage, controlling costs, and integrating new technologies as your needs evolve. By outsourcing cloud management, you free up internal resources and gain peace of mind knowing experts are handling your cloud environment.
#3 Managed Cybersecurity & Compliance
Just as you are investing in technology (and learning about the types of managed services to protect it and keep it running like a charm) cybercriminals are also working on how to break into your systems.
For example, a provider of these services offers 24/7 monitoring with threat detection, vulnerability assessments, and incident response, as well as helping you comply with industry standards such as GDPR or HIPAA.
But it doesn’t stop there. With managed security, you also get access to advanced tools and specialized expertise that most companies cannot maintain internally, which helps reducing risk and ensuring the security of your data.
#4 End-User & Help Desk Support
You can’t leave your team or your customers unattended, can you? These services allow you to provide continuous support to resolve technological issues or solve your customers’ problems.
Having a technical support service provider will make everything go faster and with fewer complications thanks to the dedicated team assigned just for you and, of course, with a little help from AI. In fact, did you know that almost 92% of companies now use artificial intelligence-based tools to increase the efficiency of technical support?
#5 Data Backup & Disaster Recovery (DRaaS)
Data recovery as a service is your hero without a cape. Thanks to this, you can have your data back and be up and running in no time if you have suffered a cyberattack, system or hardware failure, or a natural disaster.
A managed service provider keeps your data safe at all times in backups both on-site and off-site, online and offline. So when the worst happens, your operations won’t be interrupted—or at least not as much.
#6 Unified Communications & Collaboration (UCaaS)
Unified Communications as a Service (UCaaS) brings together voice, video, messaging, and collaboration tools in one platform. Only about 30% of companies have fully moved to UCaaS, with many still transitioning. Where is yours?
Without communication, there is no effective work. This is where managed UCaaS providers come in to centralize everything related to your business’s internal and external communications, facilitating remote work, improving productivity, and reducing the complexity of managing multiple communication systems.
#7 Managed SaaS & Licence Optimisation
Many businesses use dozens of SaaS applications, but managing licenses and usage can be a challenge (You probably know about it, do you?). Managed SaaS and license optimization services help you track software usage, eliminate waste, and ensure compliance.
And so many companies spend thousands and thousands of dollars a year on unused SaaS, and that’s a big hit to your pocketbook. Better to leave the work to the experts who analyze, recommend, integrate, and manage the applications your company needs.
#8 Technology Procurement & Lifecycle Management
Managed service providers help you choose the right hardware and software, negotiate with vendors, and ensure timely upgrades.
They also manage warranties, repairs, and secure disposal of old equipment in order to reduce costs, prevent compatibility issues, and keep your technology environment up to date.
Hire this type of managed service only if you want to benefit from expert guidance, better pricing, and a streamlined process that supports long-term growth.
#9 Data Analytics & Business Intelligence as a Service
The Data-as-a-Service market is growing at nearly 40% CAGR through 2027 and this is relevant because this type of service give your business access to advanced analytics tools and expertise without the need for in-house specialists.
A provider will collect, process, and analyze your data to deliver actionable insights that drive better decision-making. This means you will be able to identify trends, optimize operations, and uncover new opportunities. Do you want to democratize data and empower employees? Then you need this!
#10 Strategic IT Consulting & vCIO Services
SMBs are increasingly seeking vCIOs for planning due to rising technology complexity, since this type of managed service helps you align IT with business goals, plan for future growth, and manage risk.
Consultants assess your current environment, recommend improvements, and oversee major projects, so you can gain access to industry best practices and a roadmap for long-term success. This service is ideal for businesses that need executive-level IT leadership without hiring a full-time CIO.
How to Choose the Right Managed Service Type for Your Business
How familiar are you with your business? Are you sure of your answer? If everything is clear, then you can proceed to:
- Check out your current IT environment
- Identify gaps
- Determine areas where you lack expertise or resources
You MUST be aware that just business needs: security, compliance, scalability, and all this has a cost. So, you can look for providers with a proven track record, firm support, and solutions tailored to your industry and your specific current situation.
The right managed services partner will help you future-proof your business, reduce risk, and drive growth by aligning technology with your objectives.
Ready to Pinpoint the Services That Matter Most?
Your business situation is as unique as the solutions you need, so you need a service provider that can adapt perfectly to everything, regardless of the type of managed service you are looking for.
RCOR understands that choosing the right managed services can transform your business operations. Whether you’re looking to enhance security, optimize costs, or accelerate digital transformation, our team is ready to help you identify and implement the solutions that align with your goals. Contact us today to explore how our managed services can empower your organization’s success.