What’s Included in Our Cybersecurity Services
Security Assessment & Roadmap
We baseline exposure across email, identity, endpoints, and backups, then deliver a 12–24-month plan with prioritized fixes, RPO/RTO targets, and budget guidance. Quick wins land first; higher-impact changes follow during after-hours windows. Playbooks reflect Garner realities—storm blips, clinic/retail peaks near White Oak, and warehouse cycles off Jones Sausage Rd—so improvements roll out smoothly with clear owners, timelines, and measurable outcomes your leaders can track.
Managed Detection & Response (MDR/XDR + SOC)
Our 24/7 analysts correlate endpoint, identity, and cloud telemetry to catch hands-on-keyboard attacks fast. We quarantine hosts, disable malicious sessions, and block indicators while preserving evidence. You see human-readable summaries—not alert noise. Runbooks account for I-40/US-70 commute windows and weekend rushes. Goal: detect earlier, respond faster, and keep incidents from becoming outages for offices, clinics, and distribution sites across Garner.
Endpoint & Server Protection (EDR/XDR)
We deploy behavior-based EDR to stop ransomware, credential theft, and living-off-the-land tactics. Laptops get balanced user-friendly policies; servers add stricter controls, application allow-listing, kernel-level protection, and rollback where supported. We manage patching, isolation, and post-incident forensics, then tune rules from real detections—not guesswork. Result: fewer infections, faster cleanup, and consistent posture from front-desk devices to line-of-business servers.
Identity & Access Security (MFA, SSO, Conditional Access)
Identity is your perimeter. We enforce MFA everywhere, apply Conditional Access by risk, device, and location, standardize least-privilege roles, and enable SSO for approved apps. Device compliance gates sensitive data; privileged roles get just-in-time elevation with immutable logs. Staff move between Benson Rd, Timber Drive, Downtown, and home—without shared passwords or unsafe workarounds that invite breaches.
Email, Web & Awareness Defense
We layer advanced email filtering with DMARC/DKIM/SPF, safe-link/attachment controls, and DNS/web filtering to block C2 and typosquats. Quarterly, we run Garner-themed simulations and micro-trainings (delivery notices, clinic reminders, White Oak promos) for high-risk roles. Over time, click-rates drop, report-rates rise, and attackers move on. Dashboards show trends and targeted follow-ups so coaching time goes where it matters.
Ransomware Resilience: Backup, DR & Zero-Trust Recovery
Backups only matter if they restore fast. We implement immutable copies, off-site replicas, and workload-specific runbooks. Regular restore tests validate whole systems—not just files—and prioritize what your team needs first. Backup credentials are segmented; deletion attempts are monitored. If Microsoft 365 or identity is down, a break-glass path brings core apps back in the right order—turning chaos into a predictable drill.