What’s Included in Our Cloud Computing Services
Cloud Assessment & Roadmap
We catalog applications, integrations, and data flows, then benchmark security, performance, and compliance. You’ll receive a 12–24 month plan with quick wins, cost projections, and risk reduction tailored to Wake Forest realities—summer storms, occasional ISP blips on US-1, and retail/clinic peaks. We document dependencies, prioritize lift-and-shift vs. modernize, define SLAs with RPO/RTO, and schedule change windows around Rogers Road and Downtown events so migrations land smoothly without surprise downtime.
Microsoft 365 & Azure Migrations
We stage identities, mail, files, and workloads for after-hours cutovers, validate access, and provide next-morning floor support. Mailboxes, Teams/SharePoint, file shares, and selected servers move with rollback plans and pretested policies. Post-migration, we manage licensing, backups, and performance tuning. The result is secure collaboration that scales across Downtown, Heritage, and Wakefield—without the maintenance drag of aging on-prem gear or budget creep from ad-hoc cloud sprawl and underused subscriptions.
Identity & Access (Entra ID, SSO, MFA)
Identity is the perimeter. We enforce MFA everywhere, apply Conditional Access by risk, standardize role-based permissions, and automate device join for Windows, macOS, iOS, and Android. Legacy apps get SSO where feasible; privileged roles use just-in-time elevation with immutable logs. Device compliance ties to access, cutting shadow IT and risky logins as staff move between Capital Blvd, Rogers Road, Ligon Mill Road, and home—without bottlenecks, shared passwords, or constant resets.
Cloud Security & Compliance
We build defense in depth: secure baselines, patch cadence, endpoint protection, email security, and DLP. We enable Defender for Cloud, vulnerability management, encryption in transit/at rest, and key-vault hygiene. Policies align to HIPAA/FERPA/CCPA where applicable and produce auditor-ready evidence. Alerts are tuned to cut noise; we run local-flavored phishing simulations so clinics near WakeMed North corridors, firms along US-1, and teams tied to RTP block breaches and contain incidents quickly.
Cost Optimization & Governance
We right-size SKUs, commit where it pays, and tag resources for chargeback. Budgets and alerts prevent surprises; policies curb zombie storage and over-provisioned VMs. For Microsoft 365, we trim duplicate add-ons and align plans to real usage. Reserved Instances, autoscaling, and storage tiering lower run-rate without hurting performance for teams across Downtown, Heritage, and Gateway Commons. Monthly scorecards show savings, trends, and next-best actions—no more mystery bills or budget fire drills.
Backup, DR & Business Continuity (Cloud/Hybrid)
Backups only matter if they restore fast. We implement immutable copies, geo-redundant replicas, and workload-specific RPO/RTO. Routine restore tests cover files, databases, and full systems; runbooks clarify who does what when power dips or an ISP hiccups along US-1, I-540, or the NC-98 Bypass. Hybrid designs add SD-WAN/VPN failover and prioritized app recovery, so finance, EHR, and line-of-business tools return in the right order every time.