What’s Included in Our Cloud Computing Services
Cloud Assessment & Roadmap
We inventory applications, data flows, and integrations, then benchmark against security, performance, and compliance goals. You’ll get a 12–24-month plan with quick wins, cost projections, and risk reduction tuned to Garner realities—summer storms, brief ISP blips near I-40/US-70, and retail/warehouse peaks by White Oak and Jones Sausage Road. We document dependencies, choose lift-and-shift vs. modernize, define SLAs with RPO/RTO, and time change windows around quarter-end and shipping schedules, so migrations land smoothly.
Microsoft 365 & Azure Migrations
We stage identities, mail, files, and workloads for after-hours cutovers, validate access, and provide next-morning floor support. Mailboxes, Teams/SharePoint, file shares, and selected servers move with rollback plans and pretested policies. Post-migration, we manage licensing, backups, and performance tuning. The result is secure collaboration that scales across Downtown, White Oak, and Greenfield—without the maintenance drag of aging on-prem gear or budget creep from ad-hoc cloud sprawl and underused subscriptions.
Identity & Access (Entra ID, SSO, MFA)
Identity is the perimeter. We enforce MFA everywhere, apply Conditional Access by risk, standardize role-based permissions, and automate device join for Windows, macOS, iOS, and Android. Legacy apps get SSO where feasible; privileged roles use just-in-time elevation with immutable logs. Device compliance ties to access, reducing shadow IT and risky logins as staff move between Benson Road, Timber Drive, Jones Sausage Road, and home—without bottlenecks, shared passwords, or constant resets that stall productivity.
Cloud Security & Compliance
We build defense in depth: secure baselines, patch cadence, endpoint protection, email security, and DLP. We enable Defender for Cloud, vulnerability management, encryption in transit/at rest, and key-vault hygiene. Policies align to HIPAA/FERPA/CCPA where applicable and produce auditor-ready evidence. Alerts are tuned to reduce noise; we run local-flavored phishing simulations so clinics near WakeMed Garner, municipal offices Downtown, and firms off US-70 block breaches and contain incidents quickly.
Cost Optimization & Governance
We right-size SKUs, commit where it pays, and tag resources for chargeback. Budgets and alerts prevent surprises; policies curb zombie storage and over-provisioned VMs. For Microsoft 365, we trim duplicate add-ons and align plans to actual usage. Reserved Instances, autoscaling, and storage tiering lower run-rate without hurting performance for teams across White Oak, Greenfield, and Downtown. Monthly scorecards show savings, trends, and next-best actions—no more mystery bills or last-minute budget fire drills.
Backup, DR & Business Continuity (Cloud/Hybrid)
Backups only matter if they restore fast. We implement immutable copies, geo-redundant replicas, and workload-specific RPO/RTO. Routine restore tests cover files, databases, and full systems; runbooks clarify who does what when power dips or an ISP hiccups along I-40 or US-70. Hybrid designs add SD-WAN/VPN failover and prioritized app recovery, so finance, EHR, and line-of-business tools return in the right order—turning outages into routine drills, not emergencies.