What’s Included in Our Cybersecurity Services
Security Assessment & Roadmap
We baseline real risk across email, identity, endpoints, and backups, then deliver a 12–24-month plan with prioritized fixes, RPO/RTO targets, and budget guidance. Quick wins land first; higher-impact work follows during after-hours change windows. Playbooks reflect Knightdale realities—storm blips, clinic/retail peaks, and traffic around Knightdale Blvd—so improvements roll out smoothly with clear owners, timelines, and measurable outcomes.
Managed Detection & Response (MDR/XDR + SOC)
Our 24/7 analysts correlate endpoint, identity, and cloud signals to catch hands-on-keyboard activity fast. We quarantine hosts, disable malicious sessions, and block indicators while preserving evidence. You get human-readable summaries, not alert noise. Runbooks account for I-87/I-540 commute windows and weekend retail spikes. Goal: detect earlier, respond faster, and keep incidents from becoming outages.
Endpoint & Server Protection (EDR/XDR)
We deploy behavior-based EDR to stop ransomware, credential theft, and living-off-the-land tactics. Laptops get balanced policies; servers add allow-listing, kernel-level protection, and rollback where supported. We manage patching, isolation, and post-incident forensics, then tune rules from real detections—not guesswork. Result: fewer infections, faster cleanup, and consistent posture from front-desk devices to line-of-business servers.
Identity & Access Security (MFA, SSO, Conditional Access)
Identity is the perimeter. We enforce MFA everywhere, apply Conditional Access by risk, location, and device health, and standardize least-privilege roles. Approved apps use SSO; privileged accounts get just-in-time elevation with immutable logs. Device compliance gates sensitive data, so staff moving between Knightdale Blvd, Old Faison Rd, Hodge Rd, and home don’t rely on shared passwords or risky workarounds.
Email, Web & Awareness Defense
We layer advanced email filtering with DMARC/DKIM/SPF, safe-link/attachment controls, and DNS/web filtering to block C2 and typosquats. Quarterly, we run Knightdale-themed simulations (delivery notices, clinic reminders, local promos) and micro-trainings for high-risk roles. Over time, click-rates drop, report-rates rise, and attackers move on.
Ransomware Resilience: Backup, DR & Zero-Trust Recovery
Backups only matter if they restore fast. We implement immutable copies, off-site replicas, and workload-specific runbooks. Regular restore tests validate full systems—not just files—and prioritize what you need first. Backup credentials are segmented; deletion attempts are monitored. If Microsoft 365 or identity is down, we have a break-glass path and documented steps to bring core apps back in the right order.