Managed IT Services & IT Support for Raleigh & Durham, NC Businesses:

Is your IT services company’s lack of responsiveness and slow service holding you back?

Call RCOR today and experience how stress-free local IT services and computer support feel like!

Need Help Now? Dial (919)263-5570 For Immediate Assistance.

Tim Ritcher President RCOR IT Service Company
Tim Richter - Co-Founder/President
Brad Carpenter CIO RCOR IT Service Company
Brad Carpenter - CIO
Jerry Carpenter System Engineer RCOR IT Service Company
Jerry Carpenter - System Engineer
Bob Horner System Engineer RCOR IT Service Company
Bob Horner- System Engineer

Our Services

Managed IT Services

Is outdated tech slowing tasks? Our managed IT services provide proactive monitoring, 24/7 helpdesk, security upkeep, and software updates, keeping servers, desktops, and devices running fast and stable for one monthly fee.

Cybersecurity

Worried a virus, ransomware event, or skilled hacker could halt your company? Our cybersecurity team designs layered defenses and delivers quick incident response, giving you confidence that daily threats are blocked before they disrupt your workday.

Cloud Computing Services

Imagine enjoying every benefit of modern technology without managing hardware. Our cloud computing services host critical applications in secure data centers, handling maintenance, patches, and scaling, so your team accesses tools anywhere, works smoothly, and focuses on growth.

Business Continuity

Could your company rebound if a storm, fire, or hardware failure struck today? Our business continuity and disaster recovery plans safeguard priceless data, enabling you to stay productive, serve customers, and recover systems quickly without crippling downtime.

6 Reasons Clients Choose RCOR As Their IT Support Partner

1. One-Hour Response Promise

Our professional technicians jump on every ticket within 60 minutes or less—period. If we miss the mark, that work is free. You shouldn’t wait for help when systems are down.

2. Remote First, On-Site Fast

Most issues are fixed through remote and secure access so you’re not left “sitting on your hands.” Need a physical visit? A same-day technician is dispatched to your door.

3. Plain-English Support, Zero “Geek Speak”

No Technical Jargon here. We explain what’s happening in everyday language and answer every question clearly, so you always know what we’re doing and why.

4. 100% Unconditional Satisfaction—We Guarantee It

We bend over backwards to keep you happy. If our service ever falls short, tell us and we’ll make it right—no fine print.

5. On-Budget, On-Schedule Projects—No Hidden Charges

Every project is delivered in strict accordance with the agreed Budget and Time Schedule. You’ll never be surprised by extra fees or delays.

6. Accuracy With Our Billing, Every Time

Expect invoices spelled out in detail, pre-approved by you, and free of surprises. If you ever spot an error, we’ll correct it immediately—guaranteed.

About RCOR Technologies

RCOR Technologies opened its doors in 1992 when founder Tim Richter—already steeped in computer and network support—spent his nights teaching classes and rescuing the “problem clients” other firms couldn’t handle. That hands-on beginning forged our core premise: client happiness and satisfaction will always come first.

Today, our unrivaled team of IT-industry technicians keeps your systems running at peak performance, sparing your staff from wasted time. We work proactively, spotting and fixing issues quickly and correctly—often before they surface—so you avoid the headache of emergency situations and the costs that follow.

Whether you operate 7 PCs or 100 and a couple of file servers, RCOR becomes your single point of contact, handling every vendor conversation—phones, internet, cloud—so you stay focused on growth.

Our flagship RCOR Assurance Plan delivers always-on monitoring, bullet-proof backups, and long-term IT strategies that grow with your company. 

Add punctual technicians who speak plain English, and it’s easy to see why organizations that demand customer support first choose RCOR for local, responsive, and comprehensive IT services.

Tim Ritcher RCOR President
Tim Richter - Co-Founder/President