Meet Your Local IT Company
IT Consulting Since 1990
Small businesses with fewer than 100 network users have traditionally been underserved by IT support firms. Many small companies allow themselves to become overly dependent on individual freelance consultants or small consulting organizations who lack the bandwidth or comprehensive skill sets to respond promptly or effectively to technical emergencies. Other small businesses turn to mass-market service providers staffed with technicians trained to offer by-the-numbers solutions to common problems but who lack the experience and versatility to deal with the diversity of environments and absence of standardization typical of small business information networks. In both cases, when tough problems crop up, technical support fees skyrocket while worker productivity plummets.
RCOR specializes in providing enterprise-class network support to customers with small-company IT budgets. RCOR has developed a unique support delivery system that includes a low-overhead but tightly connected virtual office infrastructure, sophisticated remote troubleshooting technology, a pool of engineers with professional industry certifications from the major technology vendors and security organizations, a Help Desk service model that maximizes responsiveness and ensures follow-through, a team of on-line support professionals, on-site service availability, and a company culture focused on solving technical problems in the shortest time and at the least cost to customers. All this has helped make RCOR one of the fastest growing independent network support firms in the Carolinas.
By delivering professional know-how when you need it, providing in-depth expertise for critical business applications, offering innovative services such as virtual network hosting, and our unique Assurance Plan to maximize computer and network availability at one low monthly cost, RCOR enables you to maximize the business value of your information system. RCOR recognizes that network security, dependability, and efficiency are just as important to small businesses as to large enterprises but that small organizations don’t have the economy of scale to invest heavily in computer technology, large in-house support staffs, or super-sized IT outsourcing contracts. Contact RCOR today to find out how we can deliver the network support services your business needs when you need them at prices you can afford.
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205 Frasier Street
Durham, NC 27704